Administration: Unit Trusts , , Western Cape
Reference : 12449
Date Added: 2011-12-08
Job Description
A great opportunity has come available for an experienced Financial Administrator with Unit Trusts or Investments experience. To apply for this position you need to be an SA Citizen with relevant experience and a relevant tertiary qualification or working towards a relevant tertiaryqualification. The main duties of the role include:
The processing of all daily client transactions/instructions received via workflow
Performing validations on incoming client instructions and ensuring that this is done accurately and timeously within the given deadlines
Ensuring that all FICA requirements are complied with (where relevant)
Confirming receipt of instructions with clients telephonically
Ensuring all incoming work is captured within required turnaround times and before relevant cut-offs
Attending to queries from clients, IFA’s and internal customers and responding to queries timeously and diligently
The correction of all errors in an accurate and timeous manner
To manage pending cases as well as client follow ups
To ensure timeous processing of daily workflow so as to meet/exceed client expectations and SLA's
Providing clients/ brokers with superior levels of service
Maintaining records of all interactions with clients / IFA’s on Siebel
Ad hoc duties may be required from time to time.
EXPERIENCE AND QUALIFICATIONS
Relevant business / commerce degree or current related experience
Sound knowledge of the Unit Trust / LISP industry an advantage
Intermediate Computer Literacy – Word, Excel, Email
KEY ATTRIBUTES AND COMPETENCIES
Excellent time management skills
Excellent problem solving skills
Excellent verbal and written communication skills
The highest standards of personal integrity
Accuracy and Attention to detail
Ability to function well under pressure
Client focus
Self-motivation
Results orientated
Ability to work effectively as part of a team
Ability to accept responsibility for all tasks done
The job requires someone who is energetic, flexible, organised, trustworthy and self-disciplined and who enjoys working in a team environment.
Salary Range: R156 000 to R180 000 per annum
Consultant: Ryan De Stadler